“SolidProfessor has successfully raised the bar across my team” – Andy Payne
Background
AccuTemp is an industry leading source for Energy Star qualified commercial kitchen equipment. From their award winning Evolution and Accu-Steam griddles to their full lines of Edge Series steam jacketed kettles and tilt skillets, AccuTemp delivers best-in-class products backed by unmatched lifetime service and support. AccuTemp is setting the standard for others to follow.
Andy Payne, CAD Administrator at AccuTemp Products, Inc. adopted SolidProfessor to standardize design skills and practices while raising the bar across his team. In the following case study, we hear from Andy about the key challenges he faced, and how SolidProfessor help him achieve his goals.
Challenge
“There were two key challenges I needed to solve. The first was that we had designers at all different skills levels; some had never used SolidWorks before, while others had been using it every day for years. The second was that there are times in our daily work where people get into situations in which they’re unsure of how to do something, either because they haven’t done it in a while or because they’ve never done it before. We needed a skills development solution that would allow us to standardize skills across our team while simultaneously raising the bar for everyone.”
Solution
“I found SolidProfessor years ago. I had signed up for the Ask SolidProfessor Tips & Tricks Newsletter for SolidWorks and I have been watching them ever since. These free tutorials gave me a good understanding over the product, and I knew that they were onto something. When the opportunity arose for me to implement a skills development solution for our team, I knew SolidProfessor was the right decision.”
“SolidProfessor is flexible; it’s not a structured classroom course. We don’t have to send our guys out of the office – even if we’re in the middle of a project, they can quickly use SolidProfessor to fill in any knowledge gaps so that they can stay on task and hit deadlines. SolidProfessor training is repeatable, so if they forget something or just need a refresher, it’s always available.”
Result
“SolidProfessor has successfully raised the level of knowledge for my users and raised the bar overall. One of the largest future benefits is that it’ll continue saving me time when my users run into design challenges. Instead of relying on me for answers, they can search for a video in SolidProfessor and stay on task.”
“It’s been helpful for me to have a point of contact at SolidProfessor. Suzie, our Customer Success Manager, is a valuable asset to us, and it’s reassuring knowing that if something comes up in the future, we can rely on her for help.”
Share this post
